For the first time ever in the industry, a mobile e-filing service for accident reporting is available free to all STAR BLACK members. All you need to do is just call the STAR BLACK helpline and a Service Consultant will soon arrived at your doorstep to assist you in filing the accident report. There is nothing else you need to do where the reporting requirements are concerned, except to sit back, relax and recover from the trauma of the accident.
The launch of this mobile VIP service not only underscores STAR BLACK's appreciation and understanding of members' busy schedules but also marks another bold step to cement its position as the industry leader in customer service.
In fact, this level of convenience and VIP treatment for members has raised customer service to new heights of excellence in the industry. And STAR BLACK is proud to be first workshop service provider to implement this initiative following the introduction of the new accident reporting system.
Customers may also choose to make the accident report at the STAR BLACK service centre at any of our 2 service centres, where the comfort of our Customers' Lounge awaits them.
